Social Media Analytics and AutomATION

Stop losing customers on Instagram

Every unanswered DM is a sale walking away. Smaation unifies your conversations and lets AI handle the rest.

6:36 AM
Tuesday, March 31
0%
Automated
0 min
Avg response
0x
More leads

If you manage Instagram and WhatsApp manually, you already know.

You're not the problem. The tools are.

I missed a WhatsApp inquiry at 11pm. By morning, they'd bought from someone else.

My whole team can't share the inbox — it's all on my personal phone.

I answered the same three questions 47 times today. On two different apps.

A creator with 50k followers mentioned us in their story. I found out three days later.

We spent three months setting up WhatsApp Business API. Then we needed another tool on top.

My ManyChat bill doubled when we hit 1,000 contacts. No warning, no explanation.

One inbox to end the chaos.

Unified inbox
Instagram + WhatsApp, side by side
AI automation
Replies, qualifies, hands off automatically
Team inbox
Everyone works from one shared view
1

Stop answering the same questions. Forever.

Set up keyword triggers once. Smaation handles WhatsApp and Instagram replies automatically — even at 2am. Every reply is instant, on-brand, and personal.

2

Capture every story reply before it goes cold.

When someone replies to your Instagram story or mentions your brand, Smaation catches it, opens a conversation, and can qualify them as a lead before you've opened the app.

3

Your whole team, one inbox.

Assign conversations. Leave internal notes. See exactly who's handling what. Built for the agencies and teams running multiple accounts.

4

Know what's working. Report with confidence.

Response times, conversion rates, automation performance — one dashboard. Finally have real numbers to show your clients.

An AI that sells while you sleep.

Smaation's automation handles the full customer journey — from first message to qualified lead. It reads intent, personalizes responses, and knows exactly when to bring a human in.

Trigger-based flows
Keyword, story mention, first message, inactivity
AI-powered replies
Context-aware responses, not canned templates
Smart handoff
Full history passed to agent. No repetition.
TRIGGER
Customer asks "price?"
AI CLASSIFY
Purchase intent detected
AI REPLY
Sends pricing card
HUMAN HANDOFF
High interest → agent

Loved by teams who hate wasting time.

We set up Smaation over a weekend. First week, it answered 80% of our WhatsApp inquiries automatically. I haven't touched the DM inbox in 3 days.

Layla M.
Founder, Boutique Skincare

We manage 12 client accounts. Before, we had 12 phones. Now it's one dashboard. Response times went from 6 hours to 11 minutes.

Ravi A.
Social Media Agency Director

A customer messaged about a product on Instagram at midnight. Smaation qualified them, sent product info, and collected their contact. That order was $640.

Sara D.
Online Fashion Store
94% of routine inquiries handled automatically
11 min avg response time
3x more leads from Instagram Stories
FOR AGENCIES

Built for agencies managing multiple clients.

Stop juggling phones and logins. Manage every client's Instagram and WhatsApp from a single dashboard with team assignment, analytics, and white-label reporting.

Talk to us about agency pricing
Multi-account dashboard
One login, all clients
Per-client analytics
Reporting per account
Role-based access
Control who sees what
Team assignment
Internal notes included
White-label ready
Branded reporting
Enterprise security
Meta-approved compliance

Be first. Shape the product.

Smaation is currently in early access. Join the waitlist and get priority onboarding, locked-in pricing, and direct access to the founding team.

Join waitlist

No credit card. No commitment. Just a front-row seat.

Frequently asked questions

Your next sale is sitting in an unread DM.

Start free. Set up in 10 minutes. No credit card required.

Claim your free workspace

Join 1,200+ businesses managing smarter conversations.